Have a plan for power outages and troubleshoot power problems in your home or office.
We plan and prepare year-round for inclement and extreme weather conditions. In historically wet, mild Oregon, summers are getting hotter and drier, resulting in longer fire seasons. Regardless of the season or time of year, everyone has a part to play when it comes to readiness.
We hope we don’t have to call a Public Safety Power Shutoff this fire season, but if we do, we’ll set up a mobile Community Resource Center to provide some relief. Learn more in this video.
If you're a residential or small business customer, we'll text you if your power goes out, so you shouldn't need to report it. But if you don't get a text, you can still report outages. Just download our mobile app, report online or call:
503-464-7777 (Portland)
503-399-7717 (Salem)Â
800-544-1795 (elsewhere)Â
Check out these troubleshooting tips for home, office and facilities.